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Ordering, Cancellation & refunds Your UK Statutory rights are not affected by any of the following store policies.
Please also see our Terms and Conditions page>> Ordering Our ProductsOrdering Online with us is safe and secure!
Cancellation and Refund PolicyEvery item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods please inform us within seven days of your receipt of the goods. Delivery InformationPlease see delivery information on our terms and conditions page - Section 5. ComplaintsIf we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively. We are based in the United Kingdom (England). Please see our contact details at the bottom of the page
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